A feature-rich product suite
Any customer service-focused industry requiring script adherence or strict company, state or federal outbound call compliance will benefit from Call Adapt Suite. These tools allow you to fully customize your customer service experience.
Call Adapt AgentDeliver high-quality live agent-driven audio responses
- Agent soundboard
- Automation tools
- Live chat widget
- Audio controls
- Conversation viewer
Call Adapt DesignerTailor your soundboard audio options to meet your call center’s needs
- Admin workspace
- User and role management
- Project file storage
- Third-party plugin support
- Reports and audit history
Enhance your contact center’s customer service experience
We have answers
- Can I request a demo?
Yes! We are excited to show you all the features Call Adapt Suite has to offer. Please visit our demo request page to schedule a personalized demo.
- What does it cost?
- Do you offer training?
We work directly with new customers and offer personalized 1-on-1 training sessions. In addition, learning materials are available in video and text format.
- Do you provide support?
We offer several support packages. All customers receive complementary basic software support. Customer support technicians are available to promptly address Call Adapt Software-related questions or issues.
- What are the system requirements?
Call Adapt Suite runs best on PCs that meet the following system and hardware specifications.Operating System:
- Windows 7 or newer
- Processor: 64-bit (x64); Minimum 1GHz; Recommended 2GHz or more
- Ethernet connection (LAN) or Wireless Adapter (Wi-Fi)
- Hard Drive: Minimum 2 GB; Recommended 4 GB or more
- Memory (RAM): Minimum 1 GB; Recommended 4 GB or above
- Sound card
- Headset or Microphone and Speakers